EL FOMENTO Y MEJORA DE LA COMUNICACIÓN ENTRE ESCOLARES A TRAVÉS DE LAS HABILIDADES SOCIALES
Fecha
2021-10-05
Autores
Jaime Núñez, Alba
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Editor
Jaén: Universidad de Jaén
Resumen
[ES] Los conflictos son situaciones cada vez más habituales en las aulas, por ello se hace imprescindible
la resolución de conflictos a través de la educación en habilidades sociales y de resolución junto al
fomento de la comunicación. Sin embargo, la comunicación es un proceso complejo, en el que
intervienen numerosos elementos y barreras a tener en cuenta y/o solventar para conseguir que el
mismo sea eficaz y se interprete de forma adecuada.
El presente Trabajo Fin de Máster se fundamenta en la importancia de educar al alumnado para
que perciban el conflicto como una oportunidad de aprendizaje y no como un proceso negativo o
perjudicial. Por ello, a lo largo del trabajo se recogen y desarrollan una serie de técnicas y
facilitadores de la comunicación de fácil aplicación para el profesorado durante su labor docente. Así
mismo, se diseña y planifica la unidad didáctica “La comunicación en las relaciones sociales” para llevar
a cabo en el módulo de Habilidades Sociales del Ciclo Formativo de Técnico Superior en
Integración Social, cumpliendo la normativa vigente e incluyendo una metodología innovadora y
dinámica basada en el “Aprender haciendo” en la que el alumnado es protagonista de su propio
aprendizaje.
[EN] Conflicts are increasingly common situations in the classroom, making it essential to solve conflicts through education in social and resolution skills combined with the encouragement of communication. However, communication is a complex process, which involves several elements and barriers to be considered or overcome in order to ensure that the process is effective and properly interpreted. This Master's thesis is based on the importance of educating students in order to perceive conflict as a learning opportunity rather than as a negative or detrimental process. For this reason, a series of techniques and facilitators of communication are collected and developed throughout the work, which can be easily applied by teachers during their teaching work. Likewise, the teaching unit "Communication in social relations" is designed and planned to be carried out in the Social Skills module of the Higher Technician Training Cycle in Social Integration, complying with current legislation as well as including an innovative and dynamic methodology based on "Learning by doing" in which students are the main characters of their own learning.
[EN] Conflicts are increasingly common situations in the classroom, making it essential to solve conflicts through education in social and resolution skills combined with the encouragement of communication. However, communication is a complex process, which involves several elements and barriers to be considered or overcome in order to ensure that the process is effective and properly interpreted. This Master's thesis is based on the importance of educating students in order to perceive conflict as a learning opportunity rather than as a negative or detrimental process. For this reason, a series of techniques and facilitators of communication are collected and developed throughout the work, which can be easily applied by teachers during their teaching work. Likewise, the teaching unit "Communication in social relations" is designed and planned to be carried out in the Social Skills module of the Higher Technician Training Cycle in Social Integration, complying with current legislation as well as including an innovative and dynamic methodology based on "Learning by doing" in which students are the main characters of their own learning.